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Turnkey Dynamics GP 2025 Support Plan

Why have a plan? 

Risk mitigation, Turnkey is your lifeline/partner, maximize your investment in Dynamics GP,
extend the Dynamics GP lifecycle

Includes

1 Hour Monthly Dynamics GP Health Check –

Includes the following proactive services:
 

  • SQL Server Performance Review (GP SQL Instance)

  • Validate memory assigned versus usage

  • Validate SQL Backup & Maintenance Plans

  • Disk Storage Inspection

  • Clean-up activities

  • User Accounts maintenance (stuck users reported)

  • Report of areas needing attention for follow-up and Client Authorization.

Other Benefits

  • Priority Service

  • 12 Hour Support / Maintenance Credit

  • 5% annual rebate on service spend with Turnkey

  • Access to Turnkey Support/Project Portal

  • Access to off hours / 911 support

  • Dedicated Account Manager

  • Annual Roadmap strategy sessions with Turnkey Solution Architect

  • Disaster recovery plan review – 2 Hours

  • Included in all training webinars

  • Free GP to D365 Assessment / Planning

Monthly / Add-On Services
(please inquire for quote)

  • Run GP Check Links / Maintenance

  • Month end support (paid transaction removal, other options)

  • Purging History

  • Power BI Enablement / Development

  • ISV selection

  • Create Test Instance

  • Enable SQL Notification Services

Requirements

  • Turnkey Partner of Record

  • Client current on MSFT Enhancement Plan

  • Resides on GP 18.x (will need to upgrade if not close to current release)

  • Current MSA on file with Turnkey

Base Plan $6,000 which includes 26 prepaid hours. This is an auto-renewing annual support plan. The auto renewal will begin on January 1st each year following the acceptance of this plan. All terms and conditions will remain in force unless canceled in writing by client by December 1st of the current year.

*Base plan amount and hours will be prorated based on acceptance date.

Please fill out the form below and our Sales Staff will be in touch.

Support Plans
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